Privacy Policy
Last updated: April 12, 2026
Alpha Epoxy Melbourne ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at alphaepoxymelbourne.com or contact us for services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and property address submitted through our quote request forms or when you call us at (321) 384-1698.
- Project Details: Information about your flooring project, including square footage, floor type, and service preferences.
- Device and Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and schedule consultations.
- Provide and improve our epoxy flooring services.
- Communicate with you about your project, including follow-up calls and appointment reminders.
- Analyze website traffic and improve our website experience.
- Comply with legal obligations.
Cookies and Analytics
Our website uses cookies and third-party analytics services (such as Google Analytics) to understand how visitors interact with our site. These tools collect information anonymously, including pages visited, time on site, and traffic sources. You can control cookie settings through your browser preferences.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us with website hosting, analytics, and business operations.
- Legal authorities when required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Phone: (321) 384-1698
- Website: alphaepoxymelbourne.com